Terms and Conditions

Last updated: April 2026

Welcome to Petz Matters. By accessing or using our website and purchasing our products, you agree to be bound by the following Terms and Conditions. Please read them carefully.

1. General

These Terms and Conditions apply to all visitors, users, and customers of Petz Matters (“we,” “us,” or “our”). By placing an order, you confirm that you are at least 18 years of age and legally capable of entering into a binding contract.

2. Products

We reserve the right to modify or discontinue any product at any time without notice. All product descriptions, images, and pricing are subject to change. We make every effort to display products accurately, but we cannot guarantee that your device’s display will reflect the exact colour or appearance of our products.

3. Orders and Payment

By placing an order, you agree to provide accurate and complete information. We reserve the right to refuse or cancel any order at our discretion. Payment must be received in full before an order is processed and shipped.

4. Pricing

All prices are listed in Canadian Dollars (CAD) and are subject to change without notice. Applicable taxes will be added at checkout.

5. Intellectual Property

All content on this website, including text, images, logos, and graphics, is the property of Petz Matters and is protected by applicable copyright and intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent.

6. Limitation of Liability

Petz Matters shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability shall not exceed the amount paid for the product in question.

7. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated date. Continued use of our website constitutes acceptance of the revised terms.

8. Contact

If you have any questions about these Terms and Conditions, please contact us at support@petzmatters.com.